Privacy Policy


This Privacy Policy governs the manner in which SØSTER collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.llsoster.com website (“Site”). This privacy policy applies to the Site and all products and services offered by SØSTER. Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. Web browser cookies Our Site uses “cookies” only if User submits their personally identifiable information via web form, to recognize User upon their return visit. Cookies are used to retain your preferences and selections while browsing and interacting with our online STORE. They are persistent in nature, so that your preferences and selections may be recognized upon your return visit. Upon checkout, you will be directed to our gateway partner mollie Payment Systems to collect and process your payment information. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit http://tools.google.com/dlpage/gaoptout . Furthermore, we employ embedded codes from certain social networking services as Facebook, Instagram and others. Their policies and use of cookies vary. Lastly, we use a persistent cookie to suppress the cookie disclosure statement, upon your acceptance by clicking the ‘Accept’ button. How we use collected information SØSTER collects and uses Users personal information for the following purposes: – To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. – To process transactions We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. – To administer a content, promotion, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them. – To send periodic emails The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. How we protect your information We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Information collected on the Checkout page of our SHOP (shopping cart section) happens over a SSL secured communication channel and is encrypted and protected with digital signatures. We do not request your credit card or payment account number on this page; rather, we pass some information along to our payment-processing vendor, mollie Payment Systems, to complete your purchase on a separate page maintained by them. For mollie security and privacy practices, please visit their website. They do not share account numbers with us; therefore we do not store them in our database. The data we store are: E-mail address, for the purposes of contacting you with regard to your order Billing Information: name, address and phone number, which will be confirmed by mollie to determine you are the legal accountholder, and is stored in our database for reference and confirmation purposes Shipping Information: name and address, which will be used to fulfill your order, and is stored in our database. Sharing your personal information We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. Third party websites Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. Disclaimers and Limitation of Liability The Site is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, SØSTER will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Site. SØSTER makes no warranty that the functionality of the Site will be uninterrupted or error free, that defects will be corrected or that the Site or the server that makes it available are free of viruses or anything else which may be harmful or destructive. TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SØSTER OR ANY OF THEIR AFFILIATED ENTITIES, SUPPLIERS, DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF THESE ENTITIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. Additional Information No transmission of data over the Internet is guaranteed to be 100% secure. It may, at times, be possible for third parties not under SØSTER control to unlawfully intercept or access transmissions or private communications. While we work hard to protect your Personal Information, neither SØSTER nor any of our service providers can ensure any information you provide us over the Internet. Any transmission done online is done at your own risk. Changes to this privacy policy SØSTER has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your acceptance of these terms By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

Kattenbos 14
5541PJ Reusel Nederland
COC/KVK: 68275021
VAT/BTW: NL31508029B01 IBAN:
NL02RABO0312321589 I

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: This document was last updated on January, 1st 2017